Review, categorize, and prioritize incoming leads from various channels (web, calls, campaigns, CRM, etc.).
Assign leads to the most suitable sales agent based on skill, region, product, or workload.
Ensure timely follow-up by tracking lead status and escalating delays.
Maintain and update lead allocation records in CRM or lead management tools.
Monitor lead quality and flag incomplete or invalid leads.
Collaborate with sales and marketing teams to optimize lead flow.
Generate daily/weekly lead distribution reports for management.
Identify bottlenecks in the allocation process and suggest improvements.
Ensure fair and transparent routing of leads to maximize sales opportunities.
Provide administrative support to the sales team as needed.
Ability to work in a fast-paced environment.
Strong time-management skills.
Problem-solving attitude with the ability to make quick decisions.
Familiarity with AI-based lead routing tools (preferred).
Proven experience in sales coordination, lead management, or customer support (preferred).
Strong understanding of CRM systems and lead management software.
Excellent communication and coordination skills.
Ability to multitask and manage high lead volumes.
Strong analytical and organizational skills.
Attention to detail with a process-driven mindset.
Basic understanding of sales processes and pipelines.
Competitive — No bar for the right candidate.
Additional performance-based incentives and growth opportunities available for high achievers.
Competitive salary.
Performance-based incentives.
Opportunity to grow into Sales or Pre-Sales roles.
Supportive work environment and ongoing training.
Salary no bar for the right candidate.
Rocketconnect.ai, we are passionate about innovation, integrity, and excellence. Before applying, please take a moment to review the following points to ensure this opportunity aligns with your skills and goals:
Understand Our Vision: We’re a technology-driven company combining Artificial Intelligence with human expertise to transform global business operations. We’re looking for individuals who share that vision.
Be Ready to Learn: Our environment evolves rapidly. Curiosity, adaptability, and a willingness to learn new tools and AI systems are essential.
Teamwork Matters: Collaboration is key. You’ll work closely with diverse teams — sales, technology, and customer success — across multiple time zones.
Professional Commitment: We expect accountability, punctuality, and consistent communication, whether working remotely or on-site.
Global Clients, Global Standards: Be prepared to deliver professional and high-quality work for clients around the world.
Application Integrity: Ensure all information shared in your application and resume is accurate and up to date.
Communication Skills: Clear English communication — written and verbal — is mandatory for most client-facing roles.
Ambition Welcome: If you’re self-motivated, eager to grow, and ready to make an impact, we’ll provide the platform to help you succeed.
